SHIPPING & PRODUCT GUARANTEES


Tabs

The Infrarose curler will ship within 48-hours after you place your order. Once in transit, average shipping times are about 2-4 business days.

Refund Policy -Your happiness is a top priority at the Skin Research Institute. If you’re not 100% happy with your purchase for any reason at all, you’re able to receive a refund within 60 days of your purchase.

If you’re not happy with your SRI Infrarose Curler, all you have to do is return it within 60 days of your order date. To ensure you get your refund processed successfully, you must include an RMA #.

Here’s a clear breakdown of the return process:

1. Call us at 1-800-958-1094 or send an email to: Support@SkinResearchInstitute.com to start the return process — within 60 days of placing your order.

2. From here, one of our award-winning Customer Success Team members will provide the two things you need to process your return — your return authorization number (RMA#) and the mailing address to the proper Authorized Return Center.

3. Send your product back to the address provided with the RMA # and you will receive your refund.

Please note: You are responsible for paying for the shipping + handling fee associated with shipping the product back to the Authorized Return Center.

Your Information is Secure - All online orders are 100% secure. We do not share your personal information without your explicit consent.

Customer Satisfaction is Our #1 priority - The Infrarose Curler helps you achieve healthy, long-lasting curls! Don’t miss out!

We conducted extensive research and development so we know the Infrarose Curler is a high-quality product that will last you for years, but we still give our customers a one-year warranty in case anything happens!

If you experience any technical issues with your Infrarose Curler, we’ve got your back with a 1-Year Warranty.

We aim to make this process as simple as possible with transparent details and directions should you have to activate your warranty.

Here’s a clear breakdown of the warranty process:

1. All manufacturing defects and technical issues are covered if your Infrarose Curler stops working..

2. Once you contact our customer success team, they’ll provide a return authorization number (RMA#) and the address of the proper Authorized Return Center to ship the product back.

3. Ship the product back to the Authorized Return Center address provided and receive your new Infrarose Curler soon after!

Please note: You will be responsible for a restocking fee of $17.99 and shipping & handling fees to get your defective product to the proper Authorized Return Center.

If you have any questions or concerns throughout any part of the process, please don’t hesitate to contact our Customer Success Team!


Customer Success Team Hours:

Support@SkinResearchInstitute.com
Toll Free Number: 1-800-958-1094

Mon - Fri: 6am-6pm Pacific Standard Time
Sat: 8am - 5pm Pacific Standard Time
Sun: 8am - 5pm Pacific Standard Time



PRODUCT GUARANTEES


Tabs

The SRI Infrarose curler heats to a max temperature of 410ºF, and the lowest setting is 170ºF.

Yes! The Infrarose curler works on all hair types. Once you find the right temperature and duration for your desired style, you will never have to think twice about bringing bounce and volume to straight hair again!

Yes! The SRI Infrarose curler offers dual voltage, so it will work internationally.



HEALTH & SAFETY


Tabs

The SRI Infrarose curler will shut off automatically after 60 minutes if left plugged in.

Yes! The Infrarose curler heats hair from within and seals in moisture, reducing damage associated with traditional curlers. Its tourmaline and ceramic-coated barrel ensure even distribution of heat, and rejuvenate your hair’s natural shine and strength. The Infrarose Curler was designed to make you look good and feel good about styling.

Yes! The Infrarose curler is designed for daily use. Its health-conscious features ensure healthy, shiny curls with minimal heat damage so that you can enjoy beautiful hair every single day.

SHIPPING & PRODUCT GUARANTEES


Tabs

The Infrarose curler will ship within 48-hours after you place your order. Once in transit, average shipping times are about 2-4 business days.

Refund Policy -Your happiness is a top priority at the Skin Research Institute. If you’re not 100% happy with your purchase for any reason at all, you’re able to receive a refund within 60 days of your purchase.

If you’re not happy with your SRI Infrarose Curler, all you have to do is return it within 60 days of your order date. To ensure you get your refund processed successfully, you must include an RMA #.

Here’s a clear breakdown of the return process:

1. Call us at 1-800-958-1094 or send an email to: Support@SkinResearchInstitute.com to start the return process — within 60 days of placing your order.

2. From here, one of our award-winning Customer Success Team members will provide the two things you need to process your return — your return authorization number (RMA#) and the mailing address to the proper Authorized Return Center.

3. Send your product back to the address provided with the RMA # and you will receive your refund.

Please note: You are responsible for paying for the shipping + handling fee associated with shipping the product back to the Authorized Return Center.

Your Information is Secure - All online orders are 100% secure. We do not share your personal information without your explicit consent.

Customer Satisfaction is Our #1 priority - The Infrarose Curler helps you achieve healthy, long-lasting curls! Don’t miss out!

We conducted extensive research and development so we know the Infrarose Curler is a high-quality product that will last you for years, but we still give our customers a one-year warranty in case anything happens!

If you experience any technical issues with your Infrarose Curler, we’ve got your back with a 1-Year Warranty.

We aim to make this process as simple as possible with transparent details and directions should you have to activate your warranty.

Here’s a clear breakdown of the warranty process:

1. All manufacturing defects and technical issues are covered if your Infrarose Curler stops working..

2. Once you contact our customer success team, they’ll provide a return authorization number (RMA#) and the address of the proper Authorized Return Center to ship the product back.

3. Ship the product back to the Authorized Return Center address provided and receive your new Infrarose Curler soon after!

Please note: You will be responsible for a restocking fee of $17.99 and shipping & handling fees to get your defective product to the proper Authorized Return Center.

If you have any questions or concerns throughout any part of the process, please don’t hesitate to contact our Customer Success Team!


Customer Success Team Hours:

Support@SkinResearchInstitute.com
Toll Free Number: 1-800-958-1094

Mon - Fri: 6am-6pm Pacific Standard Time
Sat: 8am - 5pm Pacific Standard Time
Sun: 8am - 5pm Pacific Standard Time



PRODUCT GUARANTEES


Tabs

The SRI Infrarose curler heats to a max temperature of 410ºF, and the lowest setting is 170ºF.

Yes! The Infrarose curler works on all hair types. Once you find the right temperature and duration for your desired style, you will never have to think twice about bringing bounce and volume to straight hair again!

Yes! The SRI Infrarose curler offers dual voltage, so it will work internationally.



HEALTH & SAFETY


Tabs

The SRI Infrarose curler will shut off automatically after 60 minutes if left plugged in.

Yes! The Infrarose curler heats hair from within and seals in moisture, reducing damage associated with traditional curlers. Its tourmaline and ceramic-coated barrel ensure even distribution of heat, and rejuvenate your hair’s natural shine and strength. The Infrarose Curler was designed to make you look good and feel good about styling.

Yes! The Infrarose curler is designed for daily use. Its health-conscious features ensure healthy, shiny curls with minimal heat damage so that you can enjoy beautiful hair every single day.

60 DAY SATISFACTION GUARANTEE
Refund Policy -Your happiness is a top priority at the Skin Research Institute. If you’re not 100% happy with your purchase for any reason at all, you’re able to receive a refund within 60 days of your purchase.


1 YEAR WARRANTY
We conducted extensive research and development so we know the Infrarose Curler is a high-quality product that will last you for years, but we still give our customers a one-year warranty in case anything happens!


Privacy | Terms & Conditions

© 2021 Skin Research Institute, 2425 Olympic Santa Monica, CA | (800) 958-1094 | support@skinresearchinstitute.com

Any information, opinions, and documents are property of the editors and or staff only and should not be used to treat, diagnose, prevent or cure any disease, ailment or condition.