If you’re not happy with your SRI Infrarose Styler, all you have to do is return it within 60 days of your order date. To ensure you get your refund processed successfully, you must include an RMA #.

Here’s a clear breakdown of the return process:

1. Call us at 1-800-958-1094 or send an email to: Support@SkinResearchInstitute.com to start the return process — within 60 days of placing your order.

2. From here, one of our award-winning Customer Success Team members will provide the two things you need to process your return — your return authorization number (RMA#) and the mailing address to the proper Authorized Return Center.

3. Send your product back to the address provided with the RMA # and you will receive your refund.

Please note: You are responsible for paying for the shipping + handling fee associated with shipping the product back to the Authorized Return Center.

Your Information is Secure - All online orders are 100% secure. We do not share your personal information without your explicit consent.

Customer Satisfaction is Our #1 priority - The Infrarose Styler helps you get sexy, sleek, straight hair while promoting the hair-strengthening benefits of red light technology! Don’t miss out!

If you experience any technical issues with your Infrarose Styler, we’ve got your back with a 1-Year Warranty.

We aim to make this process as simple as possible with transparent details and directions should you have to activate your warranty.

Here’s a clear breakdown of the warranty process:

1. All manufacturing defects and technical issues are covered if your Infrarose Styler stops working.

2. Once you contact our customer success team, they’ll provide a return authorization number (RMA#) and the address of the proper Authorized Return Center to ship the product back.

3. Ship the product back to the Authorized Return Center address provided and receive your new Infrarose Styler soon after!

Please note: You will be responsible for a restocking fee of $17.99 and shipping & handling fees to get your defective product to the proper Authorized Return Center.

If you have any questions or concerns throughout any part of the process, please don’t hesitate to contact our Customer Success Team!


Customer Success Team Hours:

Support@SkinResearchInstitute.com
Toll Free Number: 1-800-958-1094

Mon - Fri: 6am-6pm Pacific Standard Time
Sat: 8am - 5pm Pacific Standard Time
Sun: 8am - 5pm Pacific Standard Time