Refund Policy

Refund Policy - Your happiness is a top priority at the Skin Research Institute. If you’re not 100% happy with your purchase for any reason at all, you’re able to receive a refund within 60 days of your purchase.

To ensure you get your refund processed successfully, you must include an RMA #.

Here’s a clear breakdown of the return process:

1. Call us at 1-800-958-1094 or send an email to: Support@SkinResearchInstitute.com to start the return process — within 60 days of placing your order.

2. From here, one of our award-winning Customer Success Team members will provide the two things you need to process your return — your return authorization number (RMA#) and the mailing address to the proper Authorized Return Center.

3. Send your product back to the address provided with the RMA # and you will receive your refund.

Please note: You are responsible for paying for the shipping + handling fee associated with shipping the product back to the proper Authorized Return Center.

Your Information is Secure - All online orders are 100% secure. We do not share your personal information without your explicit consent.

Customer Satisfaction is Our #1 priority - The SRI Dry Pro can help strengthen hair & reduce frizz while also reducing your impact on the environment. Don’t miss out!